Riu Lupita Hotel Playa del Carmen | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

3 persons

Bed options:

1 Double bed

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Playa del Carmen 1.4 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.2 mi

Cancun (CUN) 36.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Parking

Parking lot

Baggage storage

24-hour services

24-hour reception

General

Free Wi-Fi
Parking
24-hour reception
No pets allowed
Elevator
Currency exchange
Gift/Newsstand
Multilingual staff

Sports & Fitness

Fitness center
Kayaking
Tennis court
Petanque
Fitness studio

Services

Room service
Housekeeping
Laundry

Dining

Continental breakfast
Restaurant
Bar/ Lounge area
Lunch
Dinner
Buffet breakfast

Children

Babysitting/Child services
Children's pool
Playground
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Night club
Entertainment
Garden area
Spa & wellness center
Massage

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar

Bathroom

Hair dryer

Media

Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.6 mi

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.9 mi

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

2100 ft

Zona Arqueologica Playa del Carmen

5100 ft

Beach

Playacar Beach

2.1 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

3400 ft

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.3 mi

Calle Carretera Federal 109

Cenote Carwash

1.3 mi

Mall

Starbucks

2300 ft

Mall

City Club

2400 ft

Av. Benito Juárez

Los Fundadores Park

1.3 mi

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

3200 ft

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

1.2 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.3 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.3 mi

Museums

3D Museum of Wonders

1.5 mi

Playacar

Ruinas Mayas

4100 ft

5ta Avenida

Galeria de Arte 5ta Avenida

1.4 mi

5th Avenue 4th and 6th Streets

Sun Jaguar

1.4 mi

Playacar

Xaman Ha Ruins

5100 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1.5 mi

Museums

Museo Frida Kahlo Playa Del Carmen

1.6 mi

Mall

Paseo del Carmen Shopping Mall

1.2 mi

Amusement Park

Skydive Playa

1.1 mi

Parks

Parque La Ceiba

1.6 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

1.8 mi

Mall

Playacar Center Shopping Mall

2.1 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

1.9 mi

Nearby

Carretera 109

Cenote Calavera

3000 ft

Parks

Xel-Ha Park

1800 ft

Restaurants

La Vaqueria

1200 ft

Paseo Xaman-Ha

Buenerrimo

1200 ft

Ave. Paseo Tulum Local 17

Les Crepes de Paris

2.0 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Kokoro sushi

1900 ft

Playacar Fase 2

La Bartina

3300 ft

Avenida Balamkanche Plaza Xaman Ha Local 16

Bendito Pecado

3700 ft

Paseo Xaman Ha Playacar Fase II

Lucky Wings

4200 ft

Avenida Balamcanche

Dona Aurelia sabores Mexicanos

3000 ft

Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2

El Bistro

3000 ft

Paseo Xaman-Ha Plaza Pakal

Mamma Mia

3000 ft

Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal

Reviews and Ratings

Reviews from guests about their experience.

74%

loved their spa retreat and can’t wait to return.

7.4/10

Very good

Rooms

7.6

Location

8.0

Service

8.4

Dining

7.6

David

United States of America, March 2025

5.6/10

I recently spent two weeks at Riu Lupita, and overall, it was an amazing holiday! The resort isn't quite a five-star experience, especially since there's no room service and the minibar offers local beers. However, I found the food to be excellent and the staff incredibly friendly. On the downside, I did encounter some issues regarding valuables and the quality of the pillows in my room, which could definitely use improvement.

Rooms

8.0

My room was very clean with a spacious walk-in shower and a nice balcony overlooking the forest. However, the pillows were uncomfortable.

Service

9.0

The staff were always friendly and attentive. Special shoutout to the waiters who were exceptionally polite and hard-working.

Location

9.0

The location is great, just a quick shuttle ride to the beach, with easy access to local shops and restaurants. The shuttle service is very convenient.

Dining

9.0

The food was consistently fresh and delicious, with a wide variety to choose from. I particularly enjoyed the steakhouse at the beach club.

Facilities

7.0

The pool area was always clean and well-maintained, but I think the resort could improve its facilities overall, as it felt more like an apartment complex.

Juan

United States of America, February 2025

5.8/10

My stay at Riu Lupita was enjoyable, with great communal areas and friendly staff. The food was tasty, especially the local Mexican dishes, but the dining options became a bit repetitive over time. However, the room's lack of WiFi and limited privacy were downsides. Overall, it was a cozy experience, but there’s room for improvement.

Rooms

7.0

I found my room very clean and comfortable, with a nice view of the surrounding greenery. However, the lack of WiFi in the rooms was disappointing, and the situation with privacy for families is not ideal since the rooms are a single main area with twin doubles, so once my child was asleep, we had to keep quiet.

Service

9.0

The staff at Riu Lupita were incredibly welcoming and hardworking, always ready to assist. I particularly appreciated the efficient service at the pool bar, where I enjoyed some fantastic drinks. Overall, they made my stay very pleasant.

Location

8.0

Although Riu Lupita is not directly on the beach, the shuttle service to the beach club was convenient. The surrounding area felt safe, and I liked being close to the golf course. However, it was still a bit of a walk to the local amenities and the beach.

Dining

7.0

The dining options were generally very good, especially the fresh fruit and local dishes, but the menu at the Mexican restaurant didn’t change during my stay, making things feel a bit repetitive. The beachside steak restaurant offered a lovely setting and delicious food.

Facilities

8.0

The communal areas, including the pool and bar, had a great atmosphere, but I wish there was more shade available. The activities at the pool and the beach were fun, particularly the foam party. Still, the lack of table service for drinks during evening shows could be improved.

John

United States of America, January 2025

7.4/10

I had a great time at Riu Lupita overall, with clean facilities and decent food options. However, the buffet can feel a bit repetitive and the entertainment was hit or miss for me. The shuttle service to the beach was convenient, but I did run into some minor issues like noisy maintenance early in the morning.

Rooms

8.0

My room in Building 23 had all the basic amenities I needed and a nice terrace view, but lacked a clock and had battery issues with the safe. It was a bit of a trek up to the top floors via outside stairs.

Service

8.0

The housekeeping team kept my room tidy and fresh, but there were a couple of minor slip-ups, like one time where I found my door unlocked. Overall, staff were friendly and responded promptly to concerns.

Location

8.0

Situated near a golf course and a short shuttle ride to the beach, the resort is conveniently located about a 20-minute walk from 5th Avenue, which I found super handy for shopping and dining.

Dining

7.0

While the buffet had a wide variety, it felt a bit like a canteen atmosphere and could get repetitive. I enjoyed the pizza options, but there were some misses with the a la carte restaurants.

Facilities

7.0

The resort had decent facilities, but the pools were smaller than expected for family use. I appreciated the air-conditioned dining areas but wished for more shade at the quieter spots.

John

United States of America, October 2024

6.8/10

I had a great experience at Riu Lupita. The check-in was efficient, and my room was clean and comfortable, though the mildew smell was noticeable. The dining options were impressive with a good variety, especially at the beachside steakhouse. While the entertainment could use some improvement, the atmosphere created by the staff truly made my stay enjoyable.

Rooms

7.0

The rooms were clean and included air conditioning and a safe, plus a nice balcony. However, I did notice a mildew smell in the room.

Service

9.0

The staff were generally excellent, attentive, and friendly. I particularly appreciated the shuttle driver's music choices on the way to the beach.

Location

7.0

The hotel has a nice location, being close to a golf course and about 20 minutes from 5th Avenue. However, the beach wasn't directly accessible and required a shuttle ride.

Dining

8.0

There was a good variety of food with notable quality. I enjoyed the Italian restaurant and the steakhouse at the beach club, although the buffet could be hit or miss.

Facilities

7.0

The facilities were well-maintained with multiple pools, which added to the relaxing atmosphere. The entertainment options could use more variety.

William

United States of America, October 2024

6.4/10

My stay at Riu Lupita was enjoyable, thanks to the friendly staff and the variety of food options. However, the incident with the buffet service left a sour taste, as did the beach's seaweed issue. Overall, the resort met my expectations for an all-inclusive vacation. 🌴🍹

Rooms

8.0

I stayed in Room 2330, which was clean and well-equipped with two queen beds and a decent mini fridge. However, the safe was a hassle, requiring frequent battery replacements.

Service

7.0

The service was generally excellent, with friendly staff who were attentive and helpful, especially in the bar and dining areas. However, the incident at the buffet was concerning.

Location

8.0

Riu Lupita is conveniently located with a shuttle service to the beach every 30 minutes. The area feels safe, with gates around the hotel, but it would have been nice to have more beach access.

Dining

7.0

The buffet had a good selection, and I was satisfied with the variety. I did have concerns about food safety during one meal, which was disappointing.

Facilities

7.0

The pools and beach club were nice, though I primarily used the beach club for its tranquility. The lack of towel service was a minor inconvenience.